How far in advance should I place my order?

You’re welcome to place an order as soon as your event date is set! As you collect RSVPs, we can modify the quantity and selection. For larger event orders, please place your order at least 10 days in advance.

I’m not sure what to order for my event. Can you help me?

Absolutely! Please share your vision, theme, location, and any other details. I love to help my clients plan out a reasonable assortment that best fits their creative vision and budget.

Do you deliver or can I pick up?

Local pick up is available in Mount Kisco, New York. Local delivery within a 15 mile radius is available upon request for an additional delivery fee starting at $10.

What payment types do you accept?

You can pay for your order via cash, credit card, Venmo, Zelle, or personal check. A non-refundable 50% deposit is requested in advance of your event.

How do I store my items? How long do they last?

To maintain freshness, please keep cakes, cupcakes, tarts, jars, and macarons in the fridge. I would recommend consuming all items within a few days up to a week. Items containing fruit have a shorter shelf life. Macarons and cakes tend to freeze well and can be frozen for up to 6 months.

Can you help me set up for my event?

Of course I can! I offer set up and take down services which includes: a full design of your dessert table, complete with rentals of cake stands, plates, wooden boards, linens, and a custom menu card in a frame. We can also plan out florals and greenery and additional decorative items. Set up and take down services are available in the Westchester area starting at $150. Once your event is over, we’ll come pick up our items. Delivery fees are waived.

What if I have a dietary restriction or allergy?

Please let me know if you have allergies or are avoiding gluten, dairy, nuts, etc. I operate in a kitchen that does handle eggs, tree nuts and peanuts, but will do my best to ensure that there is no cross-contamination.

Can you make custom items?

Absolutely! Please share your vision or ideas and I’m happy to accommodate if possible.

Can I return my items?

At Butter + Bow, every item is handcrafted with care. Because many of our products are made to order, perishable, or custom, all sales are final. That said, your satisfaction matters deeply to us. If your order arrives damaged or something isn’t right, please contact us within 3 days of delivery and we’ll make it right.

Thank you for supporting small-batch, intentional gifting.